Return Policy and Procedure

If you are not 100% satisfied with a product, we want to help! Items can be exchanged, credited, or refunded within 30 days of purchase.

1. Returns on defective items must be pre-approved.  Please contact us before returning any merchandise.

2. Return shipping fees are the sole responsibility of the customer, and the original shipping fees (if any) are non-refundable.

    Contacting the Returns Department
    If you have a problem with your order, or a question about returns, please contact our returns department, be sure to include your order number. 

    International Orders
    For all international orders, including Canada, our return policy and procedures remain the same. Please note that customers who refuse to pay tariffs on imported goods will have their items returned to McIntyre Golf and will be refunded the cost of the items, minus any applicable shipping fees.

    Shipping Policies

    Domestic Shipments
    Orders are shipped within 3 business days of your order. Your USPS or UPS tracking number will be sent to you via email. If you have a spam filter on your email program, please note that some programs will block the message. Please check your spam/bulk mail folder for the email or contact us for the tracking number.  

    Shipping costs in the US are $9.45 for up to one dozen balls, $16.10 for more than one dozen up to 6 dozen and $24 for 7 - 12 dozen balls.  We typically use UPS.   If your order is for less than one dozen balls it may be shipped via USPS first class.

    International Orders
    We ship to Canada via USPS. You can track your USPS order using the USPS tracking system.

    International orders of less than 3 dozen balls (up to 4 pounds) can be shipped via USPS first class mail, resulting in lower rates per dozen.  If you order 3 dozen or more, traditional parcel rates apply.  

    Estimated shipping to Canada is $17 for one dozen, $30 for up to 3 dozen and $50 for up to 6.5 dozen.

    Estimated Shipping outside of US/Canada is $35 for one dozen, $50 for up to 3 dozen and $70 for up to 6.5 dozen

    Changes and Delays
    If for any reason there are changes in shipping rates or delays in your order, you will receive prompt notification from McIntyre Golf

    For questions or comments please contact us.